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Meet Our Team

Kevin Mlynarek

Our family has operated the Insurance industry in Lake Orion, Oxford MI for a combined 14 years. We help people with their insurance – home insurance, auto insurance, renters insurance & more. Our service-oriented insurance agency is owned & operated by my family & customers tell us we make them feel like family.

As your insurance agent, I can help you understand how the choices you make – such as the car you drive – affect your insurance rate. I’m committed to helping you get the appropriate level of protection and make it easy to do business with our agency.

Awards:
Allstate Leader’s Forum-13 Years
Chairman’s Conference-13 Years
National Conference Award-13 Years
Honor Ring-13 Years
Best In Company – All Lines-2 Years
Agency Achievement Award-2 Years
Chairman’s Inner Circle-13 Years

Civic Services:
Member Christ the King Church
Coach Boys baskteball
Member USGA

Community Services:
Member Christ the King Church
Christ the King Church, Oxford Michigan
Coach Boy’s Basketball
USGA Member
Annual Toys for Tots Golf Outing
Member USGA

Industry Services:
National Advisory Board
Regional Advisory Board

Education:
Bachelor of Science-Eastern Michigan University

Specialties:
Retirement

Jennifer Voight

I was hired into The Mlynarek Agency in January of 2013 as a customer service representative. Before I began working for Allstate, I was a mother of two kids and graduated from the University of Michigan Flint with a degree in business that was eager to be utilized. Since I began my journey working here, I have developed a new understanding of customer service and all that it entails. Working here has been like no other job opportunity that I have had before. Not only do we work together as a team, but we also make certain to offer our all, in everything that we do, in order to provide our customers with the excellent customer service that we promote.

Cindy Bottiaux

I have had the privilege of working with Kevin and the Mlynarek Insurance Agency since 2008. During that time I have truly grown with the company. I began in sales but transitioned into customer service because I truly care about our clients. As the office manager and leader of the customer service team, I try to set an example for excellence in all that we do. We want to treat others the way we ourselves would like to be treated.  We try our very best to meet the various needs of our clients, from policy changes to filing claims. Whatever your need may be, I am always happy to help and want you to receive fantastic service and care!

Kris Kerchen
Assistant Manager Customer Care Team

My name is Kris Kerchen and I started as a Customer Service Representative on September 22, 2014.  I am very honored and thrilled to be a part of the Mlynarek Agency.  I previously worked in sales and customer service on many levels and truly love helping people.  My passion is customer service and I strive to do my very best at all times.  I guess you could say it’s my mission to completely satisfy each and every customer and be sure that they feel their experience was effortless.  I look forward to each day at work!

Matthew Saint

Hey! My name is Matt and let me tell you that I absolutely love working with this amazing team here at Mlynarek Allstate. I am a licensed agent and I love it! I enjoy making clients happy and ensuring them that they certainly are in good hands. I am truly thankful that I get to be a part of a team that is so encouraging and knowledgeable about the insurance industry and enjoy showing up every morning because of it!

Joshua Martin

In March of 2011, I was hired into Mlynarek Allstate as a Licensed Producer and since then have been promoted to a Senior Account Representative at the agency. I have enjoyed the opportunity to significantly improve on client’s coverages while saving them up to $3,000 annually on insurance. My goal is to provide exceptional customer service that is second to none and leave a lasting impact on our clients. I am available 24/7 to all of my clients via my cell phone. Mlynarek Allstate separates itself in the industry by the unique personal experience and relationship we offer to each and every client.

My drive to succeed and assist customers has ranked me in the top tier for insurance producers in MI. Feel free to contact me today in regards to a quote and I wouldn’t expect you to switch if it didn’t make sense for you. I look forward to working with you in the future.

Michelle Ziolko

My name is Michelle Ziolko.  I started as a customer service representative with The Mylnarek Agency in May 2015.  Everyone works together to give the clients the best product and customer service possible. It is my goal to become very knowledgeable with what Allstate has to offer so I can provide excellent customer service to our clients and support to our agent.

I enjoy working as a team player and I especially like to help clients with their questions and issues.  It is very rewarding to me when I can help a client and they go away satisfied and happy. Outside of work, I am kept very busy with my husband and 3 children. In my spare time, I enjoy running, biking, kayaking and swimming.

Heather Muzzy
Account Manager

I spent the first half of my life in Ohio which I say shyly now that I live in Michigan! My education and work experiences are quite varied but lean toward business communications and have an easy love of natural science.

A couple of years ago I came in as a client to add a new policy here at Mlynarek’s. I mentioned some life changes and was looking for a change at the time. As it turns out, I love my role here at the agency where I can help people understand their coverage or make them feel better about discounts, such as going paperless because we now offer a smart phone app for proof of insurance and the text alerts for payment reminders. I must admit that I enjoy when customers ask for me even when I tell them my co-workers are fully capable of doing the same great care!

I have three tween / teen kids that have places to go but when I get a chance, I love to mountain bike or kayak! I am “green minded” so long hot showers are a guilty pleasure but I will water plants with leftover water from a glass or bottle – ha ha!

When it comes to volunteering, I spent 7 years on township committees for the safety path and environmental resources. I currently also help the art center and two local parks.

Melissa Doughty
CSR

I grew up in Jackson, MI

I’m fairly new to insurance but I have always had people-centered jobs. I like talking to people and helping them make informed decisions about their future.

On the weekends you will find me spending time with my boy/girl twins niece and nephew. I’m also fascinated by antiques and vintage odds and ends.

When it comes to giving back, I’m passionate about anything and everything to do with building the self esteem of women who have battled drug/alcohol addiction and domestic assault. I have worked with Grace Centers of Hope to help women look and feel more beautiful.